Introduction
At The Grate Guys, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Request a quote
- Place an order
- Subscribe to our newsletter
- Contact us for support or inquiries
The personal information may include your name, email address, phone number, company details, and project requirements.
2. How We Use Your Information
We use the information collected to:
- Provide and improve our products and services
- Process your orders and provide customer support
- Send relevant updates and promotional offers (if opted-in)
- Comply with legal requirements
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Trusted third-party service providers who assist in operating our website and services
- When required by law or to protect our rights
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze site traffic. You can modify your browser settings to disable cookies, though this may affect certain website functionalities.
6. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Correct or update your personal data
- Request deletion of your data (subject to certain legal obligations)
7. Changes to Our Privacy Policy
We reserve the right to update this policy periodically. Any changes will be posted on this page, and your continued use of the website implies acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at thegrateguys@gmail.com or 416-435-0754.